Project Background
Problem Statement
The global clothing manufacturing industry is facing unprecedented challenges. As consumers increasingly focus on sustainability, traditional dyeing processes are heavily criticized for their high water consumption, pollution, and inefficiency. It is estimated that the textile industry consumes about 7.9 billion cubic meters of water annually, accounting for 20% of the world's industrial water use, while also generating significant amounts of wastewater[1]. These issues have sparked a strong demand for innovative and eco-friendly dyeing technologies. Simultaneously, consumer demand and expectations are shifting, with an increasing number of consumers paying attention to sustainability and seeking innovation and creativity. Amid global economic uncertainty, consumers prefer products that reflect individuality and unique value[2].
Neovio Dye was created in response to these trends. Its unique memory and random modules inject new vitality into the fashion industry. Through the memory module, microorganisms can remember and replicate specific patterns, making each garment unique. The random module brings unpredictable gradient dyeing effects, offering endless creative possibilities for designers and consumers alike. Neovio Dye aligns with industry trends in sustainability and innovation, offering new possibilities for fashion design. In an era increasingly focused on environmental protection and creativity, we hope Neovio Dye revitalizes the traditional clothing manufacturing industry.
Market Research
Desk Research
Dyes and pigments are generally compounds with inherent color that can impart bright and fast colors to other materials in molecular or dispersed states. Currently, most reactive dyes are chemically synthesized, which leads to environmental issues. This inspired part of Neovio Dye's concept—we aim to create an eco-friendly dyeing product while making it fun and meaningful. Thus, the memory and random modules were born. Through public sources, we compiled a rough timeline of the dye market's development, revealing that the Chinese market holds significant growth potential.
With rising global awareness of environmental protection, people increasingly opt for greener, non-polluting lifestyles, and consumers are paying more attention to the safety of dyes used in clothing and other daily products. Compared to traditional synthetic dyes, new natural dyes offer unique competitive advantages with their eco-friendly and low-toxicity characteristics. Within the global environmental trend, new natural dyes have the potential to enter various international markets, fostering cooperation with foreign partners to jointly develop products suited for global demand.
During our research, we found that due to environmental pollution issues and the pandemic, China's apparent dye demand has steadily declined in recent years, dropping from 743,600 tons in 2019 to 659,500 tons in 2021. The need for sustainable bio-dyes is pressing. With advances in dye technology and government support for the dye industry, the market is gradually recovering, with dye industry revenues expected to maintain an annual growth rate of around 8% over the next few years. By 2027, China's dye industry revenue could reach 95 billion yuan[3], indicating a vast market for Neovio Dye's innovative garment customization model.
Market Practice and Customer Insights
Field Research
Keqiao Shaoxing, the largest textile industry cluster in China, boasts a complete textile industry chain covering chemical fibers, dyeing, fabrics, clothing, and home textiles. Its sales network spans 192 countries and regions, driving regional economic growth through its "fabric" industry. To gather firsthand information, we decided to visit this textile city. During our journey, local residents mentioned that a few years ago, the roads at night were full of trucks transporting fabrics, but recently Keqiao's textile share has gradually declined.
We contacted Shaoxing Qiyu Textile Company and planned an on-site factory investigation to explore the improvements needed for Neovio Dye's market launch. We followed Ms. Xuxu, the company's director, to tour the workshop, witnessing each step of the production process, including stretching, dyeing, sampling, and setting. Ms. Xuxu provided many practical suggestions for entrepreneurship. She pointed out that the biological memory module is an attractive brand concept. Using this concept to market the product could help the company grow rapidly. We plan to adjust our business model by narrowing down the customer analysis to focus on interesting, healthy fashion rather than broad environmental appeal, making the industrialization of Neovio Dye more practical.
User Journey Map
In addition, we wanted to obtain user feedback to better improve product design and reflect customer voices, so we created a user journey map.
The user journey map is a visual story of a customer's interaction with a brand. It is a directional infographic that, from the user's perspective, narrates the detailed process and experience of completing a task or achieving a goal in a specific business scenario. To empathize with the user's experience, we drew As-Is and To-Be user journey maps: The As-Is map outlines the current user journey or business process, uncovering user pain points and experiences to identify opportunities for improvement. The To-Be map, based on the As-Is map, presents a new, future user journey or business process designed to address these pain points.
ZJU-China team members conducted a virtual experience to simulate the entire process from using the app to receiving the product. Based on user interview data, we created our As-Is map.
During this process, we identified several pain points and opportunities, so we issued a survey to investigate people's expectations for product forms and shopping experiences. We summarized and analyzed the data from approximately 150 survey responses, focusing on customer customization needs, potential customer feedback, and price sensitivity:
Customer Customization Needs: Customization reflects consumers' pursuit of personalized expression. Using synthetic biology for clothing customization offers more precise and unique products, which traditional dyeing technologies cannot match. Analysis of the survey data shows that if more options are provided, consumers would be willing to pay a premium for this new experience.
Potential Customer Feedback: Feedback from potential customers reflects their expectations for the product's future development and indicates the market's demand for the technology to be realized. We found that users hope to see the performance of the technology in practical applications, such as the durability of dyeing effects and skin-friendliness. In future promotions, physical demonstrations could be used to help users better understand the value of the technology.
Price Sensitivity:Survey data show that consumers tend to prefer moderately priced customized products. However, given the added value of customization and environmental friendliness, consumers may be willing to accept higher prices. This suggests that the market pricing strategy needs to balance customization with mass-market appeal. We plan to cover a broader audience by introducing a tiered pricing strategy, such as offering both a basic version and a premium custom version.
Click here to view detailed survey results.
Based on public opinions, expert feedback, and ideas from our team members, we developed a solution—the To-Be journey map. Comparing it with the As-Is map, we can see how Neovio Dye will help users address pain points and achieve their goals in the future.
Policy Background
Both in China and globally, the textile dyeing industry has long been a major source of environmental pollution. Due to its high energy consumption and high pollution, both national and international levels have introduced a series of policies to promote the development of eco-friendly dyeing technologies and regulate the orderly development of the dye industry. These policy backgrounds provide favorable conditions for the promotion and development of Neovio Dye. We explored this series of policies to examine the broader policy environment for enterprise development.
In 2021, China issued the Textile Dyeing and Finishing Industrial Air Pollutant Emission Standards (GB 4287-2012), which strictly regulates pollutant emissions in the textile dyeing industry and advocates for reducing chemical use and promoting cleaner production[4]. Additionally, China's 14th Five-Year Plan emphasizes promoting green manufacturing and products and optimizing industrial structure. Within this context, Neovio Dye uses synthetic biology to achieve dyeing, reducing the use of harmful chemicals and decreasing water pollution, aligning with the country's green development policy direction[5].
On the international stage, the United Nations has been promoting the Sustainable Development Goals (SDGs), which provide broader policy support for the promotion of environmentally friendly dyeing technologies. Neovio Dye, as an innovative eco-friendly dyeing technology, can reduce the negative environmental impact of traditional dyeing processes and help achieve global sustainable development goals, particularly contributing to SDG#12—sustainable consumption and production patterns[6].
Reference
[1] World Bank. Fashion's Tiny Hidden Secret: Microplastic Pollution. 2019.Available at:https://www.worldbank.org/en/news/feature/2019/02/13/fashions-tiny-hidden-secret-microplastic-pollution. Accessed August 25, 2024.
[2] McKinsey & Company. (2024). The State of Fashion 2024. Retrieved from https://www.mckinsey.com/industries/retail/our-insights/the-state-of-fashion-2024
[3] Analysis of the development status of China's dye industry in 2022, China accounts for 70% of the global dye production, accessed May 20 2024, https://www.huaon.com/channel/trend/841295.html
[4] Wang L, Textile Dyeing and Finishing Industry in China: Environmental Impacts and Policy Responses. International Journal of Environmental Research and Public Health. 2023;20(2):517-533. doi:10.3390/ijerph20020517
[5] National Development and Reform Commission, 14th Five-Year Plan for Ecological Environmental Protection. 2021; Available from: http://www.ndrc.gov.cn/xxgk/jd/jd/202110/t20211020_1303521.html
[6] United Nations, The Sustainable Development Goals Report 2022; Available from: https://unstats.un.org/sdgs/report/2022/
[7] Patent Law of the People's Republic of China (Amended in 2020), accessed August 18 2024, https://www.cnipa.gov.cn/art/2020/11/23/art_97_155167.html
[8] Trademark Law of the People's Republic of China (Amended in 2019), accessed August 18 2024,https://www.cnipa.gov.cn/art/2019/7/30/art_95_28179.html