Overview
Stakeholders have the ability to either achieve or undermine a project, so their influence should never be underestimated. On this page, you will see how JLU-NBBMS analyzes and summarizes the stakeholder groups relevant to us, gradually building strong relationships with them.
Through extensive brainstorming, we formed a fluid and organized HP thinking network, which you can learn more about in iHP. We invite each stakeholder to participate in the project, providing feedback while understanding their interests, values, and potential value conflicts. We recognize the importance of these groups throughout the project process. To effectively translate needs into project improvements, we thoughtfully categorized and analyzed the stakeholders. From a global perspective, we divided the project into three phases: start-up, development, and maturity, and classified stakeholders by aim, creating a stakeholder map that provides the team with a clear basis for stakeholder analysis.
After clarifying the main groups of stakeholders and their phases of participation in the project, we developed a value-sensitive analysis axis to translate stakeholder needs and interests into project improvement nodes. Finally, we used a three-dimensional interest matrix for secondary classification of stakeholders, assessing their potential impact on the project and research priorities, thereby determining the groups that need to be studied at different project stages. Through these three analyses, we drew numerous insights from stakeholder needs and interests, and we are pleased to see that we are moving toward real-world problems and responsibly changing the world.
Stakeholder Map: Finding All Stakeholders
The Stakeholder Map is a visual representation of the relationships between our team and various stakeholders. It helps identify and analyze the interests, influence, and importance of different stakeholders in the project. By mapping out the Stakeholder Map, we gain a comprehensive understanding of the complex network of relationships within the project context.
Through integration and summarization, all stakeholders are categorized into seven identities: Expert, Clinician, Patient, Partner, Business, Community, and Government. We then divided the project process into three phases: Start-up, Development, and Maturity. Through brainstorming, we classified all stakeholders by aim, dividing their contributions and feedback in the project into three stages: the early academic phase, the integration phase during project progress, and the Market phase once the project is more mature.
Overall, the Stakeholder Map provides us with a structured approach to understanding, summarizing, and categorizing stakeholders, which is crucial for effective communication and engagement. It clearly shows who needs to be informed, consulted, or involved in the decision-making process at different project stages. This ensures that all relevant parties are considered and their voices are heard, leading to more informed and collaborative decision-making.
Value Sensitive Decision VSD: Analyzing Demands
When software engineer Batya Friedman began her research in the 1980s, her goal was to create technology that benefits humanity. However, she struggled to find a method to ensure she achieved this goal. Consequently, she developed Value Sensitive Design (VSD), a method for technologists to integrate human values into the early stages of the technology design process. At JLU-NBBMS, we recognized early on that the development of science and technology must not only meet functional requirements but also fully consider social, ethical, and human values. Technology is not value-neutral; it embodies various value orientations at every stage of design, development, and application.
Following the classification and analysis of all stakeholders in the Stakeholder Map, we actively considered the human values of all seven stakeholder groups throughout the engineering design process. We thoughtfully recorded and summarized their concerns and value conflicts, continuously listening, evaluating, and integrating user and societal voices into the project.
Overall, VSD provides us with a forward-thinking approach to create a more harmonious technological ecosystem. By analyzing stakeholder needs, we continually translate these into design and optimization guidance for the project. Often, project processes focus more on technology than on design. With technology, questions arise such as: Is it reliable? Is it correct? Is it effective? Yet, we must first question whether it meets the future users' value requirements, whether it enhances their experience, and whether it fosters the relationships people wish to build. We have identified the shortcomings of traditional design processes and are committed to changing this.
Three-Dimensional Interest Matrix: Understanding Influence & Priority
This three-dimensional matrix brings various benefits to the project, enhancing our understanding of stakeholders and helping to determine priorities. By categorizing stakeholders based on their interests and influence, we can prioritize their involvement and resources, focusing on those that have the greatest impact on project success.
Additionally, understanding the interests, needs, and concerns of different stakeholder groups helps us adjust our communication strategies, ensuring that information and interactions are relevant and resonate with each stakeholder. Ultimately, effective engagement with stakeholders can build trust and enhance an organization’s reputation, which is especially important for us as we seek public support and trust.
Conclusion
The analysis and summary of stakeholders guide the project’s direction. JLU-NBBMS consistently follows the path of identifying people, analyzing needs, and feeding back to improve the project. The three-part stakeholder analysis of sliverHP progresses step by step, from broad coverage, to in-depth analysis, and finally to 3D positioning. These steps provide an overall perspective on the project research, helping to prioritize research needs, promote communication and collaboration, and enhance ethical and social responsibility.
We believe that by incorporating stakeholders’ perspectives and needs, scientific research can be presented to the public with greater relevance, impact, and accountability.