Understanding the problem-Stakeholders
Understanding the impact of Multiple Sclerosis (MS) in Greece and globally, requires recognizing its multifaceted nature. MS is a complex neurological condition that affects individuals in various, often unpredictable ways, impacting not just physical health but also quality of life, social dynamics, and economic stability. Addressing this challenge goes beyond healthcare; it involves a coordinated effort among diverse stakeholders each of whom plays a crucial role in advancing research, developing innovative therapies, and ensuring patient-centered care. Finding and engaging with most key stakeholders is essential to combine efforts toward the ultimate goal of developing a radical treatment and making it widely available.
We started brainstorming using the salience model, which helped us come up with a plan to connect with stakeholders, after identifying them. This model helps prioritize stakeholders in a project based on three factors:
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Power
Can they influence the project?
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Legitimacy
Are their needs and involvement appropriate or valid?
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Urgency
Do they need immediate attention?
- Dormant Stakeholders:
- Attributes: Power only.
- Description: These stakeholders have power but don’t show urgency or legitimacy. They aren’t currently involved but could become influential if their situation changes. For example, a government agency with the power to regulate but not actively doing so.
- Discretionary Stakeholders:
- Attributes: Legitimacy only.
- Description: These stakeholders have a legitimate interest in the project but lack power and urgency. They are supportive but don't require immediate attention. An example could be a charity that supports a project’s mission but doesn't exert influence.
- Demanding Stakeholders:
- Attributes: Urgency only.
- Description: They have urgent needs but lack power and legitimacy. Their demands might be seen as annoying since they don't have much influence. For instance, a minor user who complains loudly on social media without much impact.
- Dominant Stakeholders:
- Attributes: Power + Legitimacy.
- Description: These stakeholders have both power and a legitimate stake in the project but aren't urgently demanding a ttention. They should be kept satisfied and well-informed. For example, a key investor who doesn't push for immediate changes.
- Dangerous Stakeholders:
- Attributes: Power + Urgency.
- Description: They have both power and urgency but lack legitimacy. They could pose risks or threats to the project. For instance, a group that might sabotage a project because they oppose it strongly.
- Dependent Stakeholders:
- Attributes: Legitimacy + Urgency.
- Description: These stakeholders have legitimate claims that are urgent but lack the power to enforce their demands. They rely on others to advocate for them. An example might be a local community affected by a project.
- Definitive Stakeholders:
- Attributes: Power + Legitimacy + Urgency.
- Description: These are the most important stakeholders because they have power, legitimacy, and urgency. They need to be managed closely as their needs are critical. An example could be a regulatory body that can halt a project immediately.
By understanding these categories, we were able to better prioritize our time and efforts to effectively manage stakeholder relationships.